Etisalat Facilities Management teams up with eSolutions to enhance product offerings

Strategic partnership to boost eFM’s operations via latest cloud-based technologies

Dubai, 25 September 2018: Etisalat Facilities Management, a subsidiary of Etisalat Service Holdings, has signed an agreement with established market leader eSolutions, part of Midis Group, and regional platinum partner of IBM to jointly offer Smart Integrated Facility Management solutions to achieve cost savings, operational efficiency and customer satisfaction.

The MoU was signed between Ali Hassan Harmoodi, General Manager, Etisalat Facilities Management (eFM); and Gaby Matar, Group Managing Partner, eSolutions, on the sidelines of the FM EXPO held from 23rd to 25th September at the Dubai World Trade Center. eFM is one of the main exhibitors at FM EXPO, the Middle East’s premier event for the facilities management industry.

By partnering with eSolutions , eFM will be able to enhance its operations by utilizing IBM cloud-based solutions in areas of facility management, space management and workforce management while optimizing related operational expenses. eSolutions will empower eFM to integrate IBM latest technologies and systems and create the required use cases to benefit eFM clients.

Ali Hassan Harmoodi, General Manager, eFM, said: “The facility management industry is going through a major transformation, which is reshaping its requirements and priorities, mainly driven by the technology advancement and the tendency to outsource the FM functions to an integrated facility management provider.

“We, at eFM, are pleased to partner with industry leaders to develop breakthrough services by utilizing technology advancement, innovative services and integration opportunities to achieve cost savings and operational efficiency while keeping the end-user perspective at the core of the facility management offerings.”

Gaby Matar, Group Managing Partner, eSolutions, said:  “We are extremely excited about this partnership with eFM and look forward to servicing their clients with our successful IBM Platinum Partner portfolio of MAXIMO, leveraging today’s best technology in our rapidly changing world. Together with a highly skilled team of professionals, we will deliver quality enterprise solutions that match the highest international standards reducing costs, maximizing production uptime and enabling smart decisions.”   

At FM EXPO, eFM and Etisalat Digital are showcasing the latest technology and innovation on the facility management industry utilizing IoT platforms and cloud-based solutions.  Both are developing smart digital interactive systems to remotely monitor and control the built-space, and utilize the Internet of Things eco-system and analytical platforms to enhance energy saving, reduce the utilities consumption and optimize the operational efficiency.


About Etisalat Facilities Management

Etisalat Facilities Management was established in 2007 as an independent company offering integrated, state-of-the-art and sustainable services to the market in the UAE and across the region. Headquartered in Abu Dhabi, Etisalat Facilities Management has expanded to serve several high-profile clients in the UAE and the GCC region. The company caters to a mix of clients in the commercial, educational,  healthcare, hospitality, ICT and aviation sectors, as well as in the Islamic public sphere.

About eSolutions

Operating across the Middle East since 1996, eSolutions is the region’s leading provider of cost-effective solutions for strategic asset and service management. eSolutions is a platinum IBM partner (the highest level of accreditation available) in the Middle East and North Africa, offering industry solutions and technologies to transform enterprises. Its clients span across industries that include Facility Management, Infrastructure, Utilities, Oil & Gas, Government, Telecom, Manufacturing, Investment, IT and Pharmaceuticals. Its data integration and advanced analytics solutions provide predictive insights to eliminate unscheduled downtime in operations by anticipating maintenance and quality needs.

To know more about FM EXPO 2018 (23-25 September, Dubai World Trade Centre) visit www.fm-expo.com

Press release issued by Corporate Communication Department – Etisalat

For further media information:

Nancy Sudheer,

Corporate Communications – Etisalat 

Email nsudheer@etisalat.ae



14 - 16 September 2020, Dubai wWorld Trade Centre

Transforming the Facilities Management Landscape

In its 15th edition, FM EXPO is the Middle East’s dedicated, asset management event connecting over 5,000 professionals from the facilities management, cleaning, building maintenance, community management, hygiene, health and safety, energy and environment industries.

Featuring CPD certified workshops by industry leaders, the event not only provides the opportunity to source products and services but free access to learning, along with unparalleled networking with regional and international leaders.

The event is organised by dmg events and will run at the Dubai World Trade Centre from 14 - 16 September 2020. 

About dmg events

dmg events is a leading organiser of face-to-face events and a publisher of trade magazines.

We aim to keep businesses informed and connect them with relevant communities to create vibrant marketplaces and to accelerate their business through face-to-face events.

dmg events organises more than 80 events across 25 countries, attracting over 425,000 attendees and delegates every year. The company’s portfolio of products includes many industry-leading events in the energy, construction, hospitality & design, coatings and transportation sectors. ADIPEC, The Big 5, Gastech, EGYPS, The Hotel Show and INDEX are the company’s flagship events. For more information visit www.dmgevents.com.